SIA Retail Group members are independent retailers of stoves and fireplaces with showroom displays in the UK. Members agree to abide by a set of Terms & Conditions to help ensure a good professional code of conduct, ensure the provision of after-sales support to their customers, make a commitment to only selling appliances and fuel that meet the relevant standards and, where they organise installation, only do so via an appropriately qualified installer, registered under a recognised competent persons scheme.